DGCA Slaps Air India Express With Rs 10 Lakh Fine- Here's Why

New Delhi: Aviation regulator DGCA on Thursday imposed a penalty of Rs 10 lakh on Air India Express for non-payment of compensation to passengers for cancelled flights.

The Directorate General of Civil Aviation (DGCA) carried out an inspection as per Annual Surveillance Programme (ASP) 2024 of scheduled domestic operators in June. This was in respect of norms pertaining to facilities and compensation that are to be provided to passengers.

"During the surveillance inspection of the airlines, it was observed that Air India Express was not complying with the provisions of CAR Section-3, Series M, Part IV. Accordingly, a Show Cause Notice was issued to Air India Express seeking their response for non-compliance to the provisions of the relevant regulations," DGCA said in a release.

Subsequently, a show cause notice was issued to Air India Express.

The regulator said the airline's reply revealed that it had not complied with the provisions for providing compensation to passengers affected due to cancellation of flights. "The reply submitted by M/s Air India Express, revealed that the Airline had not complied with the provisions of the aforementioned CAR for providing compensation to passengers affected due to cancellation of flights," the statement said.

For the violations, DGCA has imposed a fine of Rs 10 lakh on Air India Express. "Accordingly, DGCA has imposed a financial penalty of Rs.10 Lakhs on M/s Air India Express for non- compliance of DGCA regulations," the statement added.

Get Latest News Live on Times Now along with Breaking News and Top Headlines from Budget 2025, Companies,Companies, Business Economy and around the world.